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U.S. & World

A Chinese Restaurant Where Customers Are Served by Robots

By on January 14, 2013

In Heilongjiang, a province in northern China, there is a rare restaurant where customers are served exclusively by robots. The company that has made this into a reality, Harbin Haoai, has invested approximately $800,000 on this curious project that takes away the job from regular workers.

When customers enter the restaurant, they are greeted with a welcome phrase from one out the twenty robots available. Later, the robot leads them to their corresponding table, hands them the menu, and takes their order, which they take directly to the robots in charge of the kitchen. The robots in the kitchen are programmed to add the right amount of salt and oil to dishes while controlling the temperature at which the food fries.

The team of robots that make this particular restaurant have the intelligence of a child of 3 or 4 years, have more than 10 types of facial expressions, are capable of running non-stop for five hours once loaded and controlled by specialized staff from a room off the premises.

Hasheng Liu, CEO of Harbin Haoai, has told the media that came to the restaurant:
“Robots are very common in many facets of our lives in the coming decades. In every house there will be a robot to cook food, help the elderly, do general cleaning of our rooms or play the role of bodyguard.”

Restaurant with Robots

Despite the large investment made in these humanoids, which are about 1.50 meters, this restaurant offers dishes that values less than $10 something similar to the rest of the competition. This makes virtually impossible to recover the medium-term investment, but owners say their main objective was to advertise the company that created the robots, so that other restaurants can continue their same model.

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